Terms of Use

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You understand and agree that GAMSTOP may not be able to spot inaccuracies or other differences in your Registration Information. You understand and agree that we will collect the IP address of any device that opens a confirmation email. You will be given the chance to review the information you have provided before you start the identity verification process. Once you have verified your primary email address, you can continue the registration process.

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It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms. You understand that whether and how quickly your self-exclusion takes effect on Gambling Operators’ websites and apps will depend on the effective operation of Gambling Operators’ systems. You can also find out more about how to register for GAMSTOP on our site here.

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If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning. If you select the auto renewal option either at registration or during a five-year Minimum Exclusion Period, immediately after the expiry of your current five-year Minimum Exclusion Period, a new five-year Minimum Exclusion Period will automatically begin. But every time you visit our site or use GAMSTOP, please check these Terms to take note of any changes we have made and to ensure you understand the Terms that apply at that time. Please read these Terms carefully before you access our site or use GAMSTOP. These Terms govern your use of our site and GAMSTOP, which is accessible via our site.

Post self-exclusion period

You understand and agree that you are responsible for maintaining the confidentiality of any information forming part of your self-exclusion registration. You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe.

Consequences of registration

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It is important for you to understand that GAMSTOP can only assist to exclude you from engaging in gambling services offered by the participating Gambling Operators. Your exclusion stays in place after the end of the period you’ve chosen unless you choose to remove it by contacting us. Because your privacy is important, you can choose who you tell that you have registered with Gamstop. This is the information we’ll use to let gambling website operators know whether you have chosen to block yourself from their services. We respond to let them know you’re on the register and they block you from their services If you want to complain about a gambling business or need further help please contact us.

You understand that we have no influence over whether a Gambling Operator prevents you from accessing online gambling platforms outside of GAMSTOP. You understand that Gambling Operators do not have to prevent you from accessing gambling platforms during this time, but they may choose to prevent you from accessing gambling platforms outside of GAMSTOP. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.

You can take active steps to remove yourself from gambling whether online or in a premises. Self-exclusion is a tool used by those who have recognised that their gambling is harmful to them. You can contact gambling companies you have accounts with directly to arrange the return of funds. You will be blocked from gambling with all online gambling companies licensed in Great Britain for 6 months, 1 year, 5 years or 5 trusted non gamstop casinos years with auto-renewal. You and we both agree to the exclusive jurisdiction of the courts of England and Wales.

  • If you register for GAMSTOP and later decide that you do not agree to these Terms, you will still remain bound by them.
  • If you would like to change or update any of your registration details (for example, if you change your address), please do so via your GAMSTOP account or call the GAMSTOP Contact Centre to speak to us regarding any such changes.
  • You understand and agree that we will collect the IP address of any device that opens this email.
  • Gambling businesses are required to have their own self-exclusion arrangements in place.

You can access the details of all Gambling Operators on the Gambling Commission’s Public Register. Gamstop Online is especially powerful when it’s combined with other services. If you’re worried about someone close to you, or if you have been affected by their gambling, find out how Gamstop can help. Blocking yourself from using gambling websites and apps could be just what you need. There can be many benefits to taking a break from gambling. You will need to give us some personal details to confirm your identity.

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You can also choose to have your exclusion renew automatically so you do not have to think about it again. You can choose how long to exclude yourself from gambling, from 6 months up to 5 years. We check your identity and add you to our register Some choose to give up gambling for good because it’s affecting their lives and the lives of their loved ones.

We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.

If you are a business user, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. Your agreement to your obligations under these Terms is your consideration for GAMSTOP. We assume no responsibility for the content of any third-party websites linked to via our site and we will not be liable for any loss or damage that may arise from your use of them. Please note that neither GAMSTOP nor our site are intended for business users (including other professional users). This means that nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation. You may not copy, adapt, display, communicate to the public or otherwise use any such content without our permission.

If you select the TransUnion process, you understand and agree that you must answer a series of questions about your identity. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion. We are unable to help prevent you from accessing gambling services that are operated by organisations which do not participate in GAMSTOP. GAMSTOP is a free self-exclusion service set up to help you avoid online gambling if you wish to do so.

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You understand and agree once you have completed your registration, we will activate your self-exclusion. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. In these cases, you agree to provide official ID documents to the GAMSTOP Contact Centre before you can complete the registration process. You may print off one copy, and may download extracts, of any page(s) from our site which you are authorised to access, provided that such prints and downloads are for your personal and non-commercial use only.

This process will continue for four new five-year Minimal Exclusion Periods or until you turn off auto renewal from your GAMSTOP account. We may make reasonable changes to these Terms from time to time, where necessary for compliance with a legal obligation or the effective operation of GAMSTOP or your self-exclusion. If you register for GAMSTOP and later decide that you do not agree to these Terms, you will still remain bound by them. If you do not agree to these Terms, you must not use our site or register for GAMSTOP. By accessing our site and by using GAMSTOP, you confirm that you accept and understand these Terms, which form a binding agreement between you and us.

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